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How are Appointments Scheduled? May I Stay with My Child During the Visit? Office Policies Payment Policies Facts Regarding Dental Insurance
Monday – Thursday: 8:00 AM – 5:00 PM
Friday (once per month): 8:00 AM – 1:00
PM How are Appointments Scheduled?
We know that missing school can be difficult for children, but it is not possible for our practice to schedule all school-age children during after-school hours. To allow everyone a fair chance for after-school appointments, the following guidelines have been set.
An appointment time is reserved specifically for your child. If a change in your schedule prevents you from keeping that appointment, we ask that you provide at least 24 hours notice. Canceling an appointment with less than 24 hours notice or failing to show up for a scheduled appointment is considered a broken appointment.
Your cooperation in complying with these appointment guidelines is appreciated.
May I Stay with My Child During the Visit? Parents are welcome to accompany their children into the treatment area during the examination. This gives you a chance to see our team in action and allows Dr. Venezie to discuss dental findings and treatment needs with you. For the privacy of others, we ask that only one parent accompany your child into the treatment area. Based on many years of experience, we know that children do best when parents assume the role of silent observer. If more than one person is talking, your child likely will become confused. Also, Dr. Venezie must establish trust and cooperation directly with your child rather than through you. We encourage siblings and other family members to remain in the reception room.
As your child grows older and more comfortable in
our office, we recommend that your child be given the opportunity to
accomplish dental visits on their own. Our goal is to help your
child grow to be comfortable and cooperative with dental care for a
lifetime. We ask that payment be made in full at each visit as treatment is rendered. Payments can be made by cash, check, debit card, VISA or MasterCard. Financing plans also are available through CareCredit. As a courtesy to our families who have dental insurance, we will be happy to mail your claim for you. Your insurance company then will reimburse you directly in about 2-3 weeks, We choose not to accept assignment of insurance benefits for two reasons. First, keeping track of all the different dental insurance plans is very labor intensive. Not accepting assignment allows us to maintain lower overhead costs and keep our fees as reasonable as we can. Second, your insurance plan is a contract between you, your employer, and the insurance company. We have no control over what your plan covers or how the benefits are paid.
Facts Regarding Dental Insurance
Fact 1: NO INSURANCE PAYS 100% OF ALL
PROCEDURES
Fact 2: BENEFITS ARE NOT DETERMINED BY OUR
OFFICE
Each insurance company sets its own reimbursement
schedule based on fee information from the claims it processes.
Frequently the data can be three to five years old, and these
"allowable" fees are set so the insurance company can make a profit.
Insurance
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Children's Dentistry of Apex, Dr. Ronald Venezie ~ Apex, North Carolina
Serving Infants, Children, and Teens in Wake,
Chatham, and Lee Counties including the following cities:
Copyright © 2006 Ronald Venezie, DDS, MS, PA
All Rights Reserved.
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